Pet Food Experts

Pet Food Experts began in 1936, when Herbert “Salty” Baker sold tropical fish and aquarium supplies from his home in Rumford, Rhode Island. Today, that family business supports more than 10,000 retailers nationwide with a broad portfolio of brands and a network delivering fresh, frozen, and everyday pet products.

Growth hasn't changed what matters most: Pet Food Experts is in the people business. Retailers, brand partners, drivers, warehouse teams, and office teams work together to serve their communities—and help pets and the people who care for them thrive.

Looking ahead, Pet Food Experts will keep investing in its people, partnerships, and distribution network to help independent retailers and brand partners grow and strengthen the pet specialty community.

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What Would You Like to Know?

Two Paths to Managing Your Employee Experience

Working with PFX compared to working through a union

PFX

Work together, maintaining your unique voice through our open-door policy.
Maintain a direct line of communication with leaders at all levels of the business.
Flexibility and opportunity based on your unique needs.
Best-in-market pay and benefits offerings. Consistent hours and paychecks.
Career development, advancement, and opportunities tailored to your career goals.

Union

Work through mediated third parties. Make decisions based on the collective group, not your unique situation.
Restrict communication with Pet Food Experts through collective, depersonalized communication through a third party.
Inflexible union leadership with years-long fixed contracts.
Union contracts may be binding for 3 years or longer. You'll have to pay union dues each month, even if you didn't vote to unionize.
Union restricts advancement options and limits cross-departmental movement.

Our Values: The Driving Force Behind Our Employee Experience

Family

We support everyone as though they are part of our family. We look out for one another, offering support, respect, and trust in every interaction.

Dependability

We're passionately focused on exceeding expectations and honoring our commitments.

Inclusion

We believe everyone matters. Everyone is valued for their individual contributions to our success.

Curiosity

We encourage an ongoing, self-motivated pursuit of knowledge.

Humility

We're modest, empathetic, and open to input from others.

Your Voice Matters

At Pet Food Experts, we're a team. That means your voice is valued and influential in determining your benefits, work schedules, work environment, and more.